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Partner with

OMNI RENEWABLES

Summary

  • NYS community solar customer acquisition and management firm

  • Located in Syracuse, New York

  • Affiliate of Boston-based NYS Community Solar developer, Omni Navitas

  • Provides customer acquisition services to other NYS community solar developers in other service utility areas (NYSEG, RGE)

  • Licensed NYS DER Provider

  • Omni Renewables team made up of industry veterans and leaders in NYS community solar industry

Experience

​     Members of Team:

  • Developed, subscribed, and managed NYS community solar projects located in National Grid and NYSEG service territories.

  • Developed, subscribed, and managed the first “subscription-style” community solar project completed in State.

  • Awarded NYSERDA RFP under “Solar for All” with 1MW of National Grid offtake granted to low to moderate-income customers

  • Featured speaker and panelist for community solar conferences.

Image by Annie Spratt

-Customer billing and collections
-Managed monthly meter read/submission process with the utility company
-Customer service regarding billing and other inquiries including working with the utility company to troubleshoot any crediting issues
-Maintained DER provider compliance requirements including annual reporting to the utility companies and customers

Management services

Anchor Customer Acquisition Strategy

  • Target towns, villages, counties, schools, universities, private business

  • Utilize existing relationships

  • Target new opportunities with experienced internal and subcontracted qualified brokers and referral partners

Skyscrapers

On-going Management Strategy

  • Provide a top-notch Customer Experience driving customer retention

  • Online and mobile customer portal

  • Customer service team available to answer questions M-F 9-5

  • Experience and utility relationships to troubleshoot utility bill credit issues

Financial Report

Mass Market Customer Acquisition Strategies

  • Digital and social media marketing-Facebook, Instagram, Twitter

  • Non-profit charitable affinity programs

  • Direct mail campaigns

  • Church, farm and multi-fam target marketing

  • In house sales team and qualified brokers and referral partners

  • Promotional gifts for enrollment (gift cards, etc.)

  • Referral bonuses

  • In person presentation events

Residential Neighborhood