Summary
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NYS community solar customer acquisition and management firm
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Located in Syracuse, New York
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Affiliate of Boston-based NYS Community Solar developer, Omni Navitas
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Provides customer acquisition services to other NYS community solar developers in other service utility areas (NYSEG, RGE)
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Licensed NYS DER Provider
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Omni Renewables team made up of industry veterans and leaders in NYS community solar industry
Experience
Members of Team:
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Developed, subscribed, and managed NYS community solar projects located in National Grid and NYSEG service territories.
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Developed, subscribed, and managed the first “subscription-style” community solar project completed in State.
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Awarded NYSERDA RFP under “Solar for All” with 1MW of National Grid offtake granted to low to moderate-income customers
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Featured speaker and panelist for community solar conferences.

-Customer billing and collections
-Managed monthly meter read/submission process with the utility company
-Customer service regarding billing and other inquiries including working with the utility company to troubleshoot any crediting issues
-Maintained DER provider compliance requirements including annual reporting to the utility companies and customers
Management services
Anchor Customer Acquisition Strategy
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Target towns, villages, counties, schools, universities, private business
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Utilize existing relationships
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Target new opportunities with experienced internal and subcontracted qualified brokers and referral partners

On-going Management Strategy
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Provide a top-notch Customer Experience driving customer retention
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Online and mobile customer portal
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Customer service team available to answer questions M-F 9-5
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Experience and utility relationships to troubleshoot utility bill credit issues

Mass Market Customer Acquisition Strategies
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Digital and social media marketing-Facebook, Instagram, Twitter
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Non-profit charitable affinity programs
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Direct mail campaigns
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Church, farm and multi-fam target marketing
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In house sales team and qualified brokers and referral partners
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Promotional gifts for enrollment (gift cards, etc.)
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Referral bonuses
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In person presentation events
